EBB Program

SyncWave is helping to make broadband more accessible and more affordable to eligible households that have been affected by the COVID-19 pandemic by participating in the Emergency Broadband Benefit Program (EBB).

The EBB Program became available nationwide on Wednesday, May 12, 2021 and allows qualifying households to receive up to a $50.00 per month discount on their Internet bill. Households on qualifying Tribal lands may receive up to a $75.00 discount.

The EBB Program is temporary and will end once federal funding is exhausted or six months after the Department of Health and Human Services (HHS) declares the end of the COVID-19 health emergency.

The EBB Program is made possible through the Consolidated Appropriations Act of 2021. Oversight and administration are handled by the Federal Communications Commission (FCC) and the Universal Service Administrative Company (USAC).

Who is eligible?

A household is eligible for the discount if a member of the household meets any one of these criteria:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Is approved for the free or reduced price school breakfast/lunch program, including through the USDA Community Eligibility Provision,
  • Experienced substantial documented loss of income since February 29, 2020 with a total household income in 2020 below $99,000 for single filers and $198,000 for joint filers,
  • Received a federal Pell grant in the current award year, or
  • Qualifies for a participating provider’s existing low-income or COVID-19 relief program, subject to FCC approval of that provider’s eligibility process.

How to sign up?

Eligible households may enroll by going to https://getemergencybroadband.org/ https://getemergencybroadband.org/ and following the information on the website. After doing this, households must then contact SyncWave or their other Internet service provider to receive the discount.

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